BC Media
Nov 2002 – Present
Consultant / Web Design & Hosting
:: I maintain a commercial web server to host
40+ websites; server has had 99.9% uptime for
over 5 years. I resolve existing problems with
network, desktop, printing, and software issues,
including Internet access issues and application
interface issues. I conduct first-level
analysis, escalating unresolved problems to
second and third-level technology personnel
and/or vendors. I document resolutions and/or
network changes for future reference.
:: I research and form client and vendor
contracts. I procure equipment and negotiate
contracts for advertising campaigns, clients,
and more. I create newspaper and other
advertising campaigns.
:: I design and maintain websites and
advertising brochures and other media. I conduct
product demonstrations for potential customers,
partners and investors. To include all aspects
of e-commerce: shopping carts, search engine
optimization (SEO), pay-per-click advertising (PPC),
forums, blogs, and content management systems
(CMS).
:: I work with external marketing design firms
and graphics designers to develop products that
are both aesthetically pleasing and meet the
performance requirements of the Internet.
:: I work with desktop support staff and
vendors to replace and/or upgrade systems,
modifying configurations or software
applications, and revising end-user procedures.
:: I assist in hardware asset management by
creating a system to tag, track and manage all
physical desktop assets. I report failures and
issues within the network and/or software
applications.
Rio Hondo College
Bookstore
Jan 2008 – Present
Text Floor Clerk
:: Provide personal assistance to college
professors, staff, and college students
in finding appropriate supplies and/or
information.
:: Setup and teardown of additional computer
workstations, printers, point-of-sale
components, and other networking equipment.
Including technical support on existing
workstations.
:: Assist management in textbook receiving and
returns processing, as well as
school course adoptions and data entry.
:: Handle all aspects of cashiering, including
textbook buybacks from students;
cash transactions.
Speed Shop USA / Starfighter
Motorsports Jan 2006 –
Jul 2008
Manager / Web Designer
:: Design and maintain websites, internet
advertising and other media.
:: I procured inventory for both store
inventory and client sales.
:: I work with external marketing design firms
and graphic designers to develop products that
are both aesthetically pleasing and meet the
performance requirements of the Internet.
:: Handled all aspects of customer sales and
services in retail storefront;
storefront closed July 2008.
:: Organized and created procedures for company
records and financials. Created a company cash
flow comparison and budget proposal. Handled
A/R, A/P using Quickbooks Pro software;
storefront closed July 2008.
OC Equity House / NuVision Funding
Oct 2004 – Jul
2008
Consultant / Web Designer
:: Designed and maintained websites, internet
advertising and other media for multiple
business divisions.
:: I handled all aspects customer sales and
services through the company’s websites, as a
consultant for retail
sales and customer services for three
business: model airplane decal sales, automotive
and residential window tinting, and home loan
consulting.
:: I worked closely with in-house product
designers for sales images and design
of company products and logos.
:: I managed the company web server including
configuration of web software, management of
domains and DNS, as well as configured websites
in Microsoft IIS.
IRC Technologies, Inc.
Aug 2001 – Mar 2004
Quality Assurance Supervisor
:: I assured proper product use and application
for new construction and/or
repairs to both roofing and waterproofing per
manufacturer specifications.
:: I supervised and communicated between
roofing application crew, general
construction contractor, and consultants.
:: I performed first-level analysis and problem
resolution with daily reports.
:: I trained new inspectors in report writing,
application, and recognition of
problem areas and product usage.
Buena Vista High School (BVHS)
Nov 2002 – Feb 2003
Internship
:: I resolved existing problems with network,
desktop, printing, and software
issues, including Internet access issues, as
well as application interface
issues.
:: I conducted first-level analysis, escalating
unresolved problems to second and
third-level Technology personnel and/or vendors.
:: I documented resolutions and/or network
changes for future reference.
:: I assisted the technology staff in
configuration, installation, and maintenance
of desktops on campus.
:: I reported failures and issues within the
network and/or software applications.
:: I worked with Desktop Support Staff and
vendors to replace and/or upgrade
systems, modifying configurations or software
applications, and revising end-
user procedures.
:: I assisted in hardware asset management by
creating a system to tag, track
and manage all physical desktop assets.
Angeles Shooting Ranges,
Inc Jul
1996 – Jan 2000
Manager - Bookkeeper
:: I cut inventory losses by 150% by
end-of-year figures for three years
translating into over $24,000
additional revenue.
:: I began company recycling program cutting
costs for disposal by 30% over a
two-year period.
:: I created over 200 spreadsheets and customer
tracking data for over 4,000 customers; payroll,
cost, and utilization tracking for supplies and
utilities and other company assets.
:: I handled budgeting, profit and loss
responsibilities for the entire facility;
including special projects and property rental.
:: I designed and submitted plans for all
county agencies to obtain licensing and
permits.
:: I handled all aspects of customer service
and safety including writing rules
and regulations for the entire facility.
:: I oversaw all aspects of employee hiring,
firing, training, and extended
education and monthly Safety Meetings.
:: I created a marketing program with separate
inventory to market the range and it’s high-end
shooting supplies to future and/or existing
customers at gun shows and gun stores throughout
Southern California; increasing attendance as
much as 400% from previous years.
Mount St. Mary’s College
Bookstore Mar 1994 –
Jul 1996
Text Manager II
:: Cut textbook returns within six months for
the two sites by over 300%.
:: Maintained database for campus courses and
special programs, approximately
80 courses per campus, 350 textbook titles.
:: Acted as liaison to college professors and
staff, college students.
:: Reported weekly to regional manager on two
sites activities and status; daily
reports accumulated and processed to home
office.
:: Handled A/R, A/P for approximately 500
vendors using a custom database for
order processing and returns.
:: Handled textbook buybacks from students,
responsible for over $100,000 in
cash transactions.
:: Extended key-recs and ship-recs for
shipping/receiving accountability.
Bobbe's Blossoms Florist / Affinity Floral
Studio Apr 1984 - Mar 1994
Manager
:: Designed and arranged floral arrangements
for custom events and weddings,
to include the Academy Awards Red Carpet Area
six years in a row.
:: Designed arrangements for in-house accounts
to include silk flower
arrangements and Christmas decorations.
:: Maintained database for customers and
supplies; reported to off-site owner on
a daily basis.
:: Handled A/R, A/P for approximately 25
vendors, 120 accounts, and
approximately 4000 telephone sales customers.
:: Used a custom database for order processing
with out-of-town florists;
for both shipping and receiving.
:: Routed delivery drivers for customer
deliveries, supply deliveries, weddings,
and other events.
Pacific Bio Marine Laboratories
Apr 1993 - Nov 1994
Lab Assistant
:: Maintained temperature and PH controlled
habitats for ocean creatures in a
lab setting.
:: Collected and provided ocean specimens for
college lab classes and for lab
research purposes.
:: Assisted in the dissection of sea creatures
for cancer research using
sophisticated lab equipment, to include a
centrifuge and liquid nitrogen.
Shakey’s
Pizza
Feb 1987 – May 1988
Sales Associate
::
I handled all aspects of customer service, including
preparing and fulfilling
food orders.
:: Cleaned and prepared fast-food equipment for
use.
:: Handled and prepared food surfaces and
products for consumption.
George M. Pardee Scout Sea
Base Summers
1984 - 1993
Instructor
:: Taught boating nomenclature for both sail
and power boats for youth
organizations.
:: Taught proper procedures for rowing,
sailing, and motor-boating to youths.
:: Supervised small groups of youths in boating
trips to/from Catalina Island.
